Privacy and Cookie Policy

Privacy Policy of Vuélvete Local

1. Introduction

At Vuélvete Local we value your privacy. This Policy explains how we collect, use, store and share your personal data, including information linked to external services like Google and Stripe.

2. Information We Collect

2.1 User Personal Data

• Google ID: To uniquely identify you via Google OAuth login, if you choose this option. It is not shared with third parties.
• Apple ID: To uniquely identify you via Apple Sign In, if you choose this option. It is not shared with third parties.
• Email and password: To manage your account and offer support, if you choose to register via email. The password is stored securely and hashed.
• Email: Required to manage your account, offer support, and send you communications about Vuélvete Local. You can unsubscribe from these communications at any time.
• Location: Optional. Only used to show nearby businesses and is not stored.
• Business Profile: Optional information like website, phone and email that you share with other users.
• Payment Data: When a business sells on the platform, they must provide their data such as IBAN to manage payments. This data is transferred to Stripe to create the seller account. Stripe is an external provider and data controller for this data on their systems.

2.2 Technical Data and Cookies

We do not collect technical or navigation data without your explicit consent to the corresponding cookies. See our Cookie Policy for more details.

3. Legal Basis for Data Processing

• Consent: For using analytics, advertising and social media cookies, and to send you commercial communications (such as the newsletter).
• Contract performance: To manage your account, authenticate you, and facilitate marketplace operations, including transferring data to Stripe to process payments and commissions.
• Legitimate interest: To improve the platform and offer technical support.

4. How We Access Data

• Google OAuth: Secure authentication with your consent.
• Stripe: We do not store payment data directly; this is safely processed by Stripe. You access Stripe via an external link to manage your payments, and the data you provide us to create merchant accounts is transmitted to Stripe under their policy and security.
• Secure Storage: Encrypted data and restricted access exclusively for authorized personnel.

5. Use of Information

• Authentication and account management.
• Personalizing the experience.
• Communication and support.
• Continuous service improvement.
• Managing payments and commissions through Stripe.

6. Sharing and International Transfers

We do not sell or rent your personal data. We only share info when it's necessary to provide the service:

• Google Analytics: Only if you accept analytics cookies. Data is collected anonymously to improve the platform.
• Stripe: To process payments, Stripe receives your banking and personal business data. Stripe is a data processor pursuant to their privacy policy and complies with data protection regulations. This transfer involves international data transfer regulated under GDPR.
• Other providers: Only when strictly necessary, and always under confidentiality and security agreements.

7. User Rights

• Access, rectification and deletion: You can exercise them from your profile or by requesting it at info@vuelvetelocal.com.
• Revocation of consent: You can withdraw it at any time for commercial communications and cookies.
• Objection and limitation: You can object or limit data processing.
• ARCO Rights: Access, rectification, cancellation and opposition according to current legislation.

8. Minors

The marketplace is for adults. Information on minors is not knowingly collected.

9. Changes to the Policy

We will notify you of any relevant change via email and by updating this page.

10. Data Retention

We will store your data while your account is active and during legally required periods following deactivation or inactivity, depending on the purpose. Security measures applied include encryption, restricted access and periodic backups.

11. Contact

For privacy queries or exercising your rights: info@vuelvetelocal.com
Last update: July 2025.

Cookie Policy of Vuélvete Local

1. What are cookies?

They are small files that we store on your device to enhance your experience, allow smooth basic functioning, analyze site usages and personalize content and ads.

2. Types of cookies we use

• Necessary: For basic operation, security and session management. Cannot be disabled.
• Analytical: To understand platform usage using Google Analytics, only if you provide your consent.
• Advertising: To display personalized ads based on your interests (in the future).
• Social networks: To facilitate sharing content and enhance interaction with external platforms (in the future).

3. The use of cookies

• Guarantee proper site functioning.
• Analyze behavior anonymously to improve the service.
• Customize ads and contents when appropriate.
• Facilitate interaction with social networks.

4. Managing preferences

You can accept or reject cookies through our consent banner and alter your setup anytime from your browser. Disabling certain cookies may render some functionalities unavailable.

5. Third-party cookies

We use external services like Google Analytics. These cookies are solely for statistical purposes and depend on their own policies.

6. Contact

For questions or more info, email us at info@vuelvetelocal.com

Last update: July 2025.